Business Analyst

Position Overview:

Literacy Mid-South seeks a dynamic, detail-oriented Business Analyst. The
Business Analyst will access and analyze internal and community-level literacy
data to guide the organization in making results-oriented decisions that lead
to a 100% literate Memphis. This position will work closely with the Executive
Director, Literacy Mid-South staff, and community partners to help design
processes, measure progress, establish systems for data management and
evaluation, and facilitate the use of data and research. This position will
provide leadership to the I.T. Systems Analyst and report to the Executive

Job Summary:
● Lead the organization’s efforts to collect and analyze internal and
community-level literacy data
● With input from colleagues and partner organizations, work to obtain
and deploy needed data and research to support a continuous
improvement model
● Alongside the I.T. Systems Analyst, identify and/or design systems to
support internal and partner efforts
● Develop and maintain relationships with partner organizations with the
intention of working together to advance our collective efforts towards a
100% literate Memphis
● Identify and/or maintain databases to support internal and partner
● Ability to recognize and adopt trends in data visualization, data analysis,
information management, and technology
● Identify and prepare data content, reports, visuals, including charts,
graphs, and narratives for a variety of audiences
● Work with and provide guidance to the Literacy Mid-South staff to
identify new and/or improve data collection and management processes

● Maintain internal and partner dashboards as well as design new
dashboards as needed
● Perform other duties as requested
● Bachelor’s degree required with a strong preference for an advanced
● At least three years of experience, preferably in business, research
and/or data analysis, program evaluation, or continuous improvement
● Passion for literacy and lifelong learning
● An incisive and collaborative communication style with prodigious
receptivity to colleagues and partners
● Ability to work effectively with people from diverse backgrounds
● Experience working with data visualization software
● Considerable and demonstrable experience with Excel and some
familiarity with HTML and Python
● Excellent ability to think strategically by breaking down complicated
problems and including diverse stakeholders in reaching solutions
● Familiarity with the Memphis community preferred
● Excellent written and verbal skills required
● Self-motivated, organized, and able to meet deadlines
● Available to work evenings and weekends if required
● Must be able to lift 30 lbs
● Must be able to sit or stand for extended periods of time

40 hours/week

Starting at $60,000+, based on experience

Please submit a cover letter and resume to careers [at] literacymidsouth [dot] org.