Data Analyst

Job Title: Data Analyst

As a member of the Information Management team, the Data Analyst will support Literacy Mid-South and its Out-of-School Time partners to manage and use educational data and technology to continuously improve literacy outcomes in Shelby County, Tennessee. This position will primarily support Literacy Mid-South's goal for every child it serves in Shelby County to demonstrate Third Grade Reading Proficiency by the end of the third grade.

Summary of responsibilities:

  • Manage Student Information Systems and other data systems.
  • Respond to data and report requests from different levels of internal and external stakeholders in timely manner.
  • Support processes and strategies for collecting, managing, and reporting data at the Out-of-School Time partnership network, program, and student levels.
  • Support evidence-based processes toward improving student outcomes.
  • Support non-technical partners in their use of data and technology through training, coaching, and customer service.
  • Perform the role of a business systems analyst as needed.
  • Write scripts to enhance the functionality of in-house software systems.
  • May write SQL queries to retrieve and merge data from multiple data sources.


  • Bachelor's degree in relevant field required, including but not limited to Management Information Systems, Information Technology, Educational Technology, and a Social Science field with adequate quantitative and technology preparation.

  • One year or more experience in data analytics.

  • Working knowledge of DBMS and writing SQL queries.

  • Knowledge of JavaScript or another scripting language.

  • Ability to learn and adapt to new technology tools quickly.

  • Experience preparing and reporting descriptive data to non-technical people in clear verbal and written narrative, tabular, and graphical formats.

  • Demonstrated experience working with medium to large datasets using MS Excel and/or MS Power BI or another BI tool is a plus.

  • Ability to maintain strict data privacy and confidentiality.

Qualities and Requirements:

  • Strong problem-solving skills.

  • Interest in improving literacy outcomes of children in Memphis and Shelby County, TN.

  • Strong attention to detail, ability to meet deadlines, ability to operate with limited supervision, and cordial team member.

  • Customer service aptitude.

  • Passion for literacy.

  • Available to work evenings and weekends as required.

  • Required reliable transportation and poof of automobile insurance.

  • Able to lift 30 pounds.

  • Able to sit or stand for extended periods of time.


Please send resume and cover letter demonstrating how you meet the qualifications for this position to datateam [at] literacymidsouth [dot] org.

Tell me and I forget. Teach me and I remember.

Involve me and I learn.

Benjamin Franklin