Data Analyst

Job Title: Data Analyst

As a member of the Information Management team, the Data Analyst will support Literacy Mid-South and its Out-of-School Time partners to manage and use educational data and technology to continuously improve literacy outcomes in Shelby County, Tennessee. This position will primarily support Literacy Mid-South's goal for every child it serves in Shelby County to demonstrate Third Grade Reading Proficiency by the end of the third grade.

Summary of responsibilities:

  • Manage Student Information Systems and other data systems.
  • Respond to data and report requests from different levels of internal and external stakeholders in timely manner.
  • Support processes and strategies for collecting, managing, and reporting data at the Out-of-School Time partnership network, program, and student levels.
  • Support evidence-based processes toward improving student outcomes.
  • Support non-technical partners in their use of data and technology through training, coaching, and customer service.
  • Perform the role of a business systems analyst as needed.
  • Write scripts to enhance the functionality of in-house software systems.
  • May write SQL queries to retrieve and merge data from multiple data sources.


  • Bachelor's degree in relevant field required, including but not limited to Management Information Systems, Information Technology, Educational Technology, and a Social Science field with adequate quantitative and technology preparation.

  • One year or more experience in data analytics.

  • Working knowledge of DBMS and writing SQL queries.

  • Knowledge of JavaScript or another scripting language.

  • Ability to learn and adapt to new technology tools quickly.

  • Experience preparing and reporting descriptive data to non-technical people in clear verbal and written narrative, tabular, and graphical formats.

  • Demonstrated experience working with medium to large datasets using MS Excel and/or MS Power BI or another BI tool is a plus.

  • Ability to maintain strict data privacy and confidentiality.

Qualities and Requirements:

  • Strong problem-solving skills.

  • Interest in improving literacy outcomes of children in Memphis and Shelby County, TN.

  • Strong attention to detail, ability to meet deadlines, ability to operate with limited supervision, and cordial team member.

  • Customer service aptitude.

  • Passion for literacy.

  • Available to work evenings and weekends as required.

  • Required reliable transportation and poof of automobile insurance.

  • Able to lift 30 pounds.

  • Able to sit or stand for extended periods of time.


Please send resume and cover letter demonstrating how you meet the qualifications for this position to datateam [at] literacymidsouth [dot] org.

We were the people who were not in the papers. 

We lived in the blank white spaces at the edges of print. It gave us more freedom. 

We lived in the gaps between the stories.

Margaret Atwood, The Handmaid's Tale